Return Policy

Hello Luv,

 At Tarod12.com, we strive to provide our customers with a satisfying shopping experience. If, for any reason, you are not completely satisfied with your purchase, we accept returns under the following conditions:

Return Period:

• Returns are accepted within 14 days from the date of delivery.

Return Eligibility:

• To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging.

Return Shipping:

• Customers are responsible for the cost of return shipping.

Return Authorization:

• Before returning any item, customers must contact us at info@tarod12.com to request a return authorization.

Return Process:

1. Contact us at info@tarod12.com to request a return authorization.
2. Once your return is authorized, we will provide you with instructions on how to return the item.
3. Pack the item securely in its original packaging.
4. Ship the item to the address provided in the return authorization.
5. Once the returned item is received and inspected, we will process the refund.

Refund:

• Refunds will be issued to the original payment method used for the purchase.
• Please allow 5-7 business days for the refund to be processed after we receive the returned item.

Exclusions:

• Certain items, such as personalized or customized products, are not eligible for return unless there is a defect or error on our part.

Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us immediately at info@tarod12.com, and we will arrange for a replacement or refund.

By making a purchase on Tarod12.com, you agree to abide by this return policy. We reserve the right to update or modify this policy at any time without prior notice. If you have any questions or concerns, please contact us at info@tarod12.com.